A little about us

Tim’s Tiles is an independent, family business that started way back in 1993 when tiles were smaller and we measured in feet and inches! A couple of recessions later, with the demise of the high street and rise in on-line sales, there have been many challenges along the way, but we have stuck by our core values of providing the best choice, quality & service and the business has flourished.

With two branches, one located in Bishop’s Stortford & the other in Poole, our loyal and friendly staff offer first-class customer service that is backed up with a wealth of knowledge and experience. They are always on hand with helpful advice and support – plus we are now offering a full interior design service, which includes visualisations.

30 years later, we continue to look forward, updating and innovating, bringing the best the industry has to offer into our showrooms and adapting to the changing face of retail ….and most importantly always looking to offer our customers the best service and products.

2021 Update

As a part of the construction industry supply chain, we can continue trading in tier 4. However, we will be changing the way we work during the restrictions to protect customers and staff.

Our showrooms are closed for browsing, however we are open for counter service, trade customers and order collection. We can assist you over the phone, by email or video call, and can offer appointments for virtual consultations. We are also happy to provide samples and display boards for collection.

If possible, we would request that orders are placed in advance by telephone or email and that payment is made over the telephone or by bank transfer. We will prepare your order for pick up at a pre-arranged time.

Due to COVID-19 our opening hours may change, please call to check.